How We Work

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How We Work 2017-04-27T15:15:56+00:00

How We Work

At Emjay Insurance Brokers, we place the needs of our clients at the heart of what we do. When you choose to work with us, you take on more than just a general insurance company – you take on a team of trusted advisers with the skills, knowledge and passion to get the best insurance and risk solutions for you and your business.

We partner with our clients and get to know their businesses inside out and we excel at dealing with the difficult aspects of your business needs. This means we can provide you with the optimal advice on risk management, and source the very best commerical insurance solutions for your unique exposures.

What sets us apart?
We are passionate about our profession and on exceeding your customer service expectations. We are passionate about what we do and aim to educate our clients about our profession to enable you to make informed decisions about how to best address and manage and mitigate your business risk exposures.

We place a high priority on keeping our staff informed on the emerging risks and new insurance products available across our areas of expertise. This enables us to stay responsive to your needs and identify the best course of action for your company at all times. This may mean pushing you out of your comfort zone, and you might not always like what we have to tell you, but any advice we offer is done so with both your personal and business interests at heart.

In the event of a claim. This is where we keep our promises to deliver on the plans we have created together. We exercise empathy and are present through the entire process. We act on your behalf in negotiations with the insurers to secure the best possible result for you with the minimum disruption to your business. It’s all part of the service.

We believe our care factor sets us apart from the rest. But don’t take our word for it. Please visit our testimonials section to see what our clients have to say about working with us.

To find out how we can help you, visit the insurance solutions and risk solutions sections of our website, or call us today on 02 9796 0400.


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